Warranty, Shipping & Returns

Warranty

Joeyband™ offers a 60-day warranty on the product. If you experience any defects, simply email us at product@joeyband.com to begin the process of repair or replacement.

Shipping info

All orders ship from Toronto, ON, Canada via Canada Post/USPS, unless otherwise requested at the time of ordering.  If "Standard Shipping" is selected, no tracking number will be generated, and we will not be able to give you an exact date of delivery.  We recommend you select "Tracked Package" if you require your order by a certain date.  Please allow up to 15 business days to arrive, depending on location and distance from origin, as carrier times are delayed due to Covid-19. 

Returns/Exchanges

During Covid-19, no returns or exchanges will be processed.  If you have ordered the incorrect size, please contact us at product@joeyband.com