Warranty, Shipping & Returns

Warranty

Joeyband™ offers a 60-day warranty on the product. If you experience any defects, simply email us at product@joeyband.com to begin the process of repair or replacement.

Shipping info

All orders ship from Toronto, ON, Canada via Canada Post/USPS, unless otherwise requested at the time of ordering.  Please allow up to 10 business days to arrive, depending on location and distance from origin. Carrier times may be delayed due to Covid-19. 

Returns/Exchanges

During Covid-19, no returns or exchanges will be processed.  If you have ordered the incorrect size, please contact us at product@joeyband.com